ServiceTitan Community

On the new dispatch board update, it does not show you the day- such as Monday or Tuesday etc. The old one showed the day at the top so you knew at a glance. Now you have to actually click the calendar to see the day. Is this something that can be added?

HI! I was wondering if there was a way you can highlight or color coordinate our different business units "Team Name Formatting" on the dispatch board so they stand out visually. Is that something you can look into doing? Thank you

Is there a way to assign the same tech to multiple business units?

Is anyone else having problems using their dark reader since updates in system??

I wasn't able to find a way to have dispatch notifications not be sent out if a tech opens up a paused job....sometimes he has to pause a job and then go back into it to make notes etc and it is sending the customer a notification that he is coming back.

when he is not. Any suggestions? There is no way to only send a dispatch notification one time..I have already asked ST support and I do not have time to turn off the notifications for each customer after the initial one.

Dispatch board automatic rescheduling when dispatched.

It would be very helpful if jobs would automatically be rescheduled to the time a technician is dispatched and the end window automatically adjusted to the time the job is completed on the dispatch board. It would make the dispatch board look so much...

Is there a way to create a notification or alert for our techs that will notify them when a job is moved to their schedule? Right now our technicians are not notified when we move jobs around.

Hi, after speaking with support I've realized that there isn't a way to customize a message for each tech that goes out prior to the scheduled job. I have a video for each tech and was hoping to be able to add a unique URL to each tech's message.

Would like to be able to see jobs out past 30days that have not been assigned or scheduled within the job tray.