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How can I text a customer a message on Service Titan?

Previous Contributor
Former Community Member
 
5 REPLIES 5

DollyJandM
New Contributor

WHEN WILL TEXTING BE AVAILABLE? WE NEED TECHS TO BE ABLE TO SEND MESSAGES TO OUR CUSTOMERS. I SAW A POST THIS MORNING AFTER THE UPDATE SAYING IT WAS NOW AVAILABLE.    WHERE???

Previous Contributor
Former Community Member
Service titan any update on this. It was said Q1

Previous Contributor
Former Community Member

I wish it would hurry. I always have to reschedule calls. A lot of our customers won't answer their phone because they don't know the number. If I leave them a voicemail - they never check it. I have TONS of customers request that we text them for everything. Maybe soon...

tim_burt
New Contributor

Q1 is gone. Wonder when it will come out!

Previous Contributor
Former Community Member

@Diana Martinez-Droese? There isn't a texting function in ST yet. Though there is one being designed and it's stated for release in Q1 of this year.