Is there a way receive a SMS text and then respond to it? For example: With the new text feature to let customers know that the technician is on the way. So we were testing this new feature, and we had the test write back to cancel the appointment because they were not home. Is there a way to then write back to that person through text saying we have cancelled the appointment and if they wish to reschedule....etc. I hope that this makes sense?
- Also is there a way to click on the text message history to see the full message. If I receive one and I am away from the computer, I can't see the whole message, just the first line.
