TitanAdvisor - Job Booking & Dispatching

[faribam1]

Hi all. I have one dispatcher who uses the dispatch board to send messages to our technicians almost everyday. But the percentage of dispatcher who visited the dispatch board is only 12.5% which is not right. Does anyone have the same issue or knows how to resolve this? 

[lnorse5588]

As the dispatcher, I use ONLY that screen during the day.  The schedule board I use only first thing in the morning and if I need to look ahead. But the owner only uses the schedule board.  I think it definitely it is what they get used to but also that they don't really understand how to use it.

[embowes]

we have the same issue!

[larryf]

Would love to get the answer to this!