Adding Job Type to Booking Automated Confirmations and Dispatch Notifications

SueGoldenWest
New Contributor II

On several occasions we have clients that book multiple appointments for the same time and day. I would like our booking confirmation notices and our dispatch notifications to include the Job Type, so when the customer receives multiple communication texts from us, it gives detail as to what job, we are referencing.

4 REPLIES 4

AG
New Contributor II

Thank you for posting this idea! Hopefully this will get looked at some more.  Our customers are used to knowing what job they are expecting us for the day.  

 

SueGoldenWest
New Contributor II

On several occasions we have clients that book multiple appointments for the same time and day. I would like our booking confirmation notices and our dispatch notifications to include the Job Type, so when the customer receives multiple communication texts from us, it gives detail as to what job, we are referencing.

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider
@SueGoldenWest, thanks for sharing your feedback. That sounds like something for the ideas page! 💡

I thought so too, so I posted it there as well! 😄🙌  Thanks@lbabayan