Attachments missing from emails sent to customers

New Contributor II

Anyone else having an issue with attachments (photos or PDF's) not being sent along with emailed invoices suddenly? We have prebuilt forms that are still being sent out, but when we attempt to also send along anything else that is an added attachment, there is no error message/everything looks like it's going through, but no attachments are on the customer side of the received email. 


New Contributor III

100% having the same issue. I'm hearing customers saying that they're not receiving the pictures, and I'm having to email them out. Feels like it's something new. 

Going to create a case.

Alexis F