User Activity

This last week during our after hours time frame, one of our technicians created a job in ST for after hour service. The time frame for an arrival he allotted in the job was a 4 hour window that he did not exceed when he started heading toward the jo...
I know that the latest update this Spring has Dispatch Pro moving calls that are tech specific to other technicians as the system sees fit. It seems regardless of when a technician is assigned to the job ( during booking or after and then turning Dis...
Hi Everyone, My name is Kristen and I have just obtained my ServiceTitan Certified Administrator Certificate. Our business started working with ServiceTitan in the summer of 2021, and having used this program, have streamlined most of our Plumbing S...
Hello Fellow Titans! I have a review that is linking to a job/choice of jobs that I can't seem to unattach. A potential customer left a Yelp review talking about our company without placing a call for service. I now have an open review left by this p...
Anyone else having an issue with attachments (photos or PDF's) not being sent along with emailed invoices suddenly? We have prebuilt forms that are still being sent out, but when we attempt to also send along anything else that is an added attachment...