General Office

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Proposed updates: Tag Types and Blocked Numbers

I would like to have the ability to categorize my tag types.Add a field to the Add Tag called category. Enable the tag to be available to "ALL"; "Calls"; "Jobs"; "Customer"; "Location" or possibly select any combination, with the option to show on di...

debbloui by New Contributor III
  • 1903 Views
  • 2 replies
  • 3 kudos

IDEA Barrage on ST Community Completed

Apologies for dominating the community board tonight but wanting to make sure I got all of these ideas out there for review by the ST Community as this project has been a long time coming for me. Please take a look at my thoughts and let me and the r...

AdamCronenberg by ServiceTitan Certified Administrator
  • 6159 Views
  • 9 replies
  • 3 kudos

Mass Print of selected invoices

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2135We try to be green and paperless but because we run a large number of jobs on a daily basis, we get 20-40 customers per day that request a paper copy...

AdamCronenberg by ServiceTitan Certified Administrator
  • 2491 Views
  • 3 replies
  • 5 kudos

Notes on Customer Record Redesign/Notes Data Set

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2116Anyone who has ever had to deal with an upset customer knows that the information within Service Titan is invaluable on researching what happened wit...

AdamCronenberg by ServiceTitan Certified Administrator
  • 3779 Views
  • 5 replies
  • 5 kudos

Google Chrome Extensions That You Love For Business

I am just getting into the world of Google Chrome Extensions and would love to hear if there are any other cool/useful/game changing/time saving ones out there that I should know about!I will share some that we are using:One that we just did was a ta...

reneem by ServiceTitan Certified Administrator
  • 4550 Views
  • 8 replies
  • 3 kudos

Design Feedback on Contact Management Please!

Hi folks! The Experience Design team appreciates all the feedback y'all are providing on new ideas. We have a new one for you with 2 s ways to quickly Create a Customer. The exercise should take less than 5 minutes to complete. Link to the prototype ...

JulieB
by Contributor III
  • 8908 Views
  • 15 replies
  • 2 kudos

Overlooked Feature that you now love

Lets face it, Service Titan has evolved the product so much over the years and when they release something, you may not have realized how powerful it was at the time as you eagerly await the new feature you were waiting for. I was curious to get a fe...

AdamCronenberg by ServiceTitan Certified Administrator
  • 6596 Views
  • 10 replies
  • 3 kudos

Forms for Office Use ONLY

Is there a way to use a form for office use only?Certain managerial tasks that are not associated with a job or customer would be much easier to track if forms were usable by office only. Here is a specific example: When we have technicians changing ...

aburkett by New Contributor
  • 4097 Views
  • 7 replies
  • 0 kudos