I would like to have the ability to categorize my tag types.Add a field to the Add Tag called category. Enable the tag to be available to "ALL"; "Calls"; "Jobs"; "Customer"; "Location" or possibly select any combination, with the option to show on di...
Have some spooky fun with your techs and customers by swapping out their profile picture on Halloween! Join our CSR / Dispatcher Community Group for more great ideas! Halloween Technician Profile Pics!
Hello everyone! Happy Monday!Happy last day of October!And, happy Halloween! I’m going to be heading to my son’s school tonight for a costume parade - there’s nothing like seeing little ones all dressed-up and how creative some of the parents are. Th...
Apologies for dominating the community board tonight but wanting to make sure I got all of these ideas out there for review by the ST Community as this project has been a long time coming for me. Please take a look at my thoughts and let me and the r...
Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2135We try to be green and paperless but because we run a large number of jobs on a daily basis, we get 20-40 customers per day that request a paper copy...
Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2116Anyone who has ever had to deal with an upset customer knows that the information within Service Titan is invaluable on researching what happened wit...
I am just getting into the world of Google Chrome Extensions and would love to hear if there are any other cool/useful/game changing/time saving ones out there that I should know about!I will share some that we are using:One that we just did was a ta...
Hi folks! The Experience Design team appreciates all the feedback y'all are providing on new ideas. We have a new one for you with 2 s ways to quickly Create a Customer. The exercise should take less than 5 minutes to complete. Link to the prototype ...
Lets face it, Service Titan has evolved the product so much over the years and when they release something, you may not have realized how powerful it was at the time as you eagerly await the new feature you were waiting for. I was curious to get a fe...
Is there a way to use a form for office use only?Certain managerial tasks that are not associated with a job or customer would be much easier to track if forms were usable by office only. Here is a specific example: When we have technicians changing ...
