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Customer Complaints

WendyG
New Contributor

Good Groundhog Day! 

Is there is a feature that we can file customer complaints, communications, etc...

 

Thank you in advance

 

Wendy

3 REPLIES 3

WendyG
New Contributor

Thank you for your answers!

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @WendyG -- the task management feature in ServiceTitan is a flexible solution to assign work to appropriate team members and manage action items like ordering parts, reviewing and approving documentation, or resolving customer complaints!

Sheena @ NiFT

christiew821
New Contributor III

I am LOVING Marketing Pro for responding to all our Google Reviews! It helps me stay so organized!!!! I check it about two to three times during the day, and this has been such a game changer!!

Christie Richards
Lowry Doors