Customer Complaints
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‎02-02-2024 09:30 AM
Good Groundhog Day!
Is there is a feature that we can file customer complaints, communications, etc...
Thank you in advance
Wendy
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‎02-09-2024 09:45 AM
Thank you for your answers!
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‎02-02-2024 11:40 AM
Hi @WendyG -- the task management feature in ServiceTitan is a flexible solution to assign work to appropriate team members and manage action items like ordering parts, reviewing and approving documentation, or resolving customer complaints!
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‎02-02-2024 09:38 AM
I am LOVING Marketing Pro for responding to all our Google Reviews! It helps me stay so organized!!!! I check it about two to three times during the day, and this has been such a game changer!!
Lowry Doors
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