Posts
Such a Happy Morning!!
I loved waking up this morning to the news that Phil didn't see his shadow, and we are getting to have our Spring start early this year! That rarely happens I feel like! I live in Utah, so it seems to me I have 75% Winter days, and 25% Spring and Sum...
Customer Complaints
Good Groundhog Day! Is there is a feature that we can file customer complaints, communications, etc... Thank you in advance Wendy
Anyone else doing a Heart Tree for Valentine's Day? We are doing a mish-mash of East St. ValenPatric
Our East Saint ValenPatrick's Day Deco for our Front Office!!
Forms with conditional logic not showing all fields after completion
As the title suggests when my technicians are filling out the forms with conditional logic attached to them, the forms them selves are only displaying two fields of information that are technician signature and the smart fields with the customers inf...
Next environment being glitchy?
Anyone besides me having an issue with the Next environment being glitchy? I am trying to record some processes and it is giving me a bit of grief.
Outbound Call Reports
Hello, I am new to the service titan and trade industry! I work for a growing plumbing company, and I am wondering what reports are you guys running to do outbound calls? How often do you call the same customer? We recently called quite a few custome...
Roofers Wanted
Hello! My company is 1 By 1 Roof, Solar, & Paint. I would love to talk/connect with any other roofing companies. How are you using Service Titan?
Typing HotKeys/Shortcuts
So I am unsure if I am using the wrong terms to try to find this, but does ST have a way that we can use typing shortcuts? That way we can just put like a period, colon, dash, etc to then put some letters down, then that would equal and code out to a...
NEW FEATURE NEEDED TO ALLOW SENDING PICTURES, DOCUMENTS TO CUSTOMERS VIA TEXT/CHAT FEATURE
Wouldn't it be great if you could send pictures and documents like estimates, permits, etc to customers via the text/chat feature in ST from the office and mobile app?! We have customers often that do not want to provide an email address, they prefer...
