How to resolve QuickBooks error ps036 after update?

RussellFouch877
New Contributor

QuickBooks error PS036 generally occurs when updating payroll, often due to an invalid payroll subscription, outdated payroll tax tables, or issues with your company file. Here’s how to troubleshoot and resolve the issue:

  1. Verify Your Payroll Subscription:
    Start by ensuring your payroll subscription is active. Go to QuickBooks Desktop and click on Employees > My Payroll Service > Account/Billing Information. Log in with your Intuit account credentials to verify your subscription status.

  2. Update QuickBooks and Payroll Tax Table:
    An outdated version of QuickBooks or payroll tax table can cause error PS036. Update QuickBooks to the latest release by going to Help > Update QuickBooks Desktop. After that, update your payroll tax table by selecting Employees > Get Payroll Updates > Download Entire Update.

  3. Check for Multiple Payroll Direct Deposit Accounts:
    Having more than one active payroll direct deposit account can trigger this error. Review your employee list and ensure only one account is linked to the payroll direct deposit.

  4. Validate Your QuickBooks Company File:
    Corrupt company files can lead to this error. Run the Verify Data Utility by selecting File > Utilities > Verify Data. If any issues are found, use the Rebuild Data option to fix them.

  5. Re-register QuickBooks Components:
    Occasionally, re-registering QuickBooks components can resolve the issue. Use the Reboot.bat file to re-register components related to QuickBooks.

If these steps don’t resolve the issue, it’s recommended to contact QuickBooks support for more advanced troubleshooting.

help support.png

0 REPLIES 0