The "QuickBooks Internet Connection Error - Read Error" typically occurs when QuickBooks is unable to establish a stable connection with the internet. This may be caused by issues like incorrect internet settings, firewall restrictions, or network instability.
Here are the steps to troubleshoot this issue:
Check Your Internet Connection:
First, ensure that your internet connection is active and stable. You can verify this by opening a browser and trying to load a website. If the internet isn't working, troubleshoot your network.Configure Internet Settings in QuickBooks:
- Open QuickBooks, go to Help > Internet Connection Setup.
- Select Use my computer’s Internet connection settings to establish a connection when this application accesses the internet.
- Click Next and then Done to save changes. Try updating QuickBooks again.
Disable or Reconfigure Firewall/Antivirus:
Your firewall or antivirus software may block QuickBooks’ internet access. Temporarily disable them and attempt to update QuickBooks. If the issue resolves, add QuickBooks as an exception in your firewall/antivirus settings.Use QuickBooks File Doctor:
Download and run the QuickBooks File Doctor tool. This tool can automatically detect and repair network and connection issues.Reset Internet Explorer Settings:
QuickBooks uses Internet Explorer settings for its connection. Reset Internet Explorer by navigating to Tools > Internet Options > Advanced > Reset.
If the issue persists after following these steps, consider updating your network drivers or contacting QuickBooks support for further assistance.
