🚩SEE ALL NOTES

MollyB
New Contributor II

PLEASE, PLEASE, PLEASE make see all notes option for the new version. I know that not every company wants to see all the notes, but my company relies heavily on notes especially while on the phone with customers. There is no room for error or delay when a customer is on the phone trying to discuss a previous repair. No one in my company wants to use the new version because we cannot see all the notes. This is such easy fix a simple button that says "see all notes" would be SO HELPFUL. Please!!

6 REPLIES 6

LisaWilson
New Contributor II

This would be amazing!  I rely on those notes for customer service calls heavily.  I would also like the notes to be date/time and technician stamped and make them so they can not be deleted by other technicians.

 

kirstin_
New Contributor

Please add the notes to the next update!

MollyB
New Contributor II

I WOULD REALLY LOVE FOR THIS TO GET SEEN BY DEVELOPERS!

bmoorejcw
New Contributor

I would love a "See All Notes Option". I especially want to see all notes, or really any at this point, from the call screen directly. That's why I came up with this idea

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hey @MollyB -- did you post this on the ideas page where we can upvote?

Sheena @ NiFT

Sheena @ NiFT

I didn't! I will do it now, thank you!