03-02-2023 01:48 PM
Is anyone else experiencing major problems when using Sandbox? One of my jobs is training employees on using Aspire, and we use Sandbox ALL the time for this. Thursday it was absolutely useless, because it was duplicating entries, and giving oddball error messages. This was in the middle of a training session (how embarrassing!). I finally abandoned sandbox and went to the real system, so they could see how it's supposed to work. But of course that's dangerous to turn them loose when they aren't yet fully trained. We had this problem a couple of months ago, but I thought they got it fixed. I do realize the real system issues take precedence, but this is a valuable tool for training that needs to work!
03-03-2023 06:57 AM
@TeresaQ Looks like the care team got your ticket related to this issue yesterday as well. We'll keep you updated while support looks into what is happening.
03-03-2023 06:44 AM