Credit Card Processing Fee Invoice

[Adriana]

Hi everyone!

Does anyone know where to find the monthly invoice for merchant processing fees on CC payments processed through ServiceTitan Payments? I have looked everywhere and Support has been looking into it for 3 weeks now. I would think it is under our Business Profile Billing but unfortunately it is not.

Any help is appreciated! We need it for accounting reasons... Thank you!

[hiltonk6]

Hi, where in the Merchant Portal exactly can this report be found?  I've exhausted every tab, and can't find.  Please advise.  Thanks much!

[e_dunn]

Hi @Adriana - welcome to the ServiceTitan Community and congrats on your first post! 🎉

I wanted to see if you have gotten the answer around this? If you haven't, let me know and I'll get this escalated.

[hiltonk6]

Hi, where exactly in the Merchant Portal can this report be found?  Can't seem to find.  Many thanks!

[e_dunn]

Hi @hiltonk6 - this article should hopefully get you headed in the right direction. @Adriana would you have any other suggestions for @hiltonk6?

[Adriana · Accepted solution]

Hi @e_dunn ! Yes, support said we can find it on the Merchant Portal. Thank you!!