Customer Notifications by Business Unit

New Contributor

Has anyone suggested that Customer Notifications be business unit specific? The reason is that we are a multi faceted company with 3 major business units that all require a different message for Customer Notifications. Currently there is no option to do this and we are cramming 3 different messages to a client that is only getting one specific service. This will make us or any company look a lot more professional by being able to send a service centric message. 


ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Voted.  I had asked about automatic estimate followups by business unit before to tech support, but that is per company too.

Contributor II

Suggested? Yes! Implemented? Not yet... but you can vote on it here!

Kristen Johnson - Office Manager - Diamond Heating Cooling, Plumbing & Electric