Posts

Sound Notification for call bubble

Is there a way to have a sound notification play when the call bubble comes up... we all use multiple screens and sometimes do not see the call bubble because we are switching back from different programs

Joe by New Contributor
  • 2008 Views
  • 2 replies
  • 3 kudos

Resolved! Profile pics

How did y’all customize your profile pics (in community) when I try to change it to a real picture it’s giant and just shows like my ear lol

RandiThompson by ServiceTitan Certified Administrator
  • 4258 Views
  • 8 replies
  • 1 kudos

Outbound Conversion Rates

Hello fellow Titans!I am wondering what methods you use within ST in order to get an accurate Outbound conversion rate listing. We are currently in PhonesPro with DialPad and we can get a close approximation to what it is, but it seems odd that sever...

mdaniels1 by New Contributor II
  • 2202 Views
  • 2 replies
  • 1 kudos

Unable to detach chat logs from jobs

Anyone else have an issue / concern with chat logs for a Customer attaching to every scheduled job for multiple service locations? Makes the job history very confusing, specifically if the chat is referencing a topic, service, etc. that has nothing t...

sandraw8 by New Contributor II
  • 1906 Views
  • 2 replies
  • 1 kudos

Quickbooks integration

Is there a way to do job costing in service titan, without using Service titans payroll? We do payroll through QuickBooks not service titan.

jimb_age by New Contributor
  • 2381 Views
  • 3 replies
  • 1 kudos

Resolved! Pantheon Slides

Is there a way to get the slides from Pantheon as well as the video recordings? I took some notes but it would be amazing if I could go back and look at the slides again if possible.

wch_alex by ServiceTitan Certified Administrator
  • 2091 Views
  • 1 replies
  • 4 kudos

Resolved! Easier booking calls from estimates

Not sure if this is a feature that can be turned on already but if when we select the tasks to be booked the materials could be added at the same time. Having to select both seems like a time waste but also easily missed.

kpfaehle by New Contributor II
  • 2240 Views
  • 2 replies
  • 3 kudos

Resolved! Home from Pantheon- Now what?

What's the first thing you're planning to implement this week? I'm planning to dig deeper into Titan Intelligence and maybe pull the trigger on Conditional Logic for forms! Just a tip if this was your first Pantheon- don't try to do it all at once! M...

JessicaSmith by ServiceTitan Certified Administrator
  • 3509 Views
  • 5 replies
  • 8 kudos