We get a lot of 10-45 second calls that are spam. It takes a lot of time to go through and reclassify them individually. It would be nice if you could select several of them and reclassify them all at the same time. This would also be nice if you hav...
We've reached out to ST support but no one was able to help us, so I'm hoping maybe someone on here will have an idea.We're losing points for a few things that we're doing daily, and we're not sure why:1. Dispatch selecting specific Business Units to...
We were wanting to change the content of surveys to have the option of responding to a google survey instead. The reason being that we can’t export our reviews in Titan and we get a decent amount of feedback from clients but the public doesn’t see it...
Hello, Do any one have a templates I can use, I would like to create forms for my technicians to use. Thank in advance.
Happy Friday! And here we have another update for who is in the lead for winning free tickets to Pantheon for the month of March! One week left to participate for March- good luck everyone!
Right now, I have not been able to find a way to find the lead without searching for it so maybe it exists and I just don't know where to look. If a customer calls in to discuss whatever that lead is about we can pull up the customer account and put ...
Happy St. Patrick’s Day! We wanted to get everyone’s competitive juices flowing and give you a quick update on who is in the lead for our Pathway to Pantheon contest. The contest for March ends on March 31st so there is still some time to make it up ...
I have an old picture of me on my profile and would like to change it but I do not know how.
We have run into some vendors who do not like us creating POs through ST because they prefer us to text our orders in rather than email them. Has anyone else found this to be a problem? Currently, ST does not allow POs to be sent via text. Would anyo...
I am trying to find out what we have to do to get the cell phone conversations recorded that currently are not. Typically, our customers call a number which is ported to a cell phone used by our HVAC manager. That call is recorded. Then he will most ...
