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Customer Statements

KaylaBowden
New Contributor

What size window envelopes can be used to mail out customer statement since remit address on top right corner?

1 REPLY 1

jsaddouk
New Contributor III

If you intend to mail statements that are folded and printed on regular size paper (8.5x11), then the appropriate envelope size is 4.1/8 x 9.1/2. However, if you prefer to send them unfolded, you should use a Manila envelope (9x12). Nonetheless, I observed that the remit-to address on the printed statements is somewhat centered ( See attachement), which may not be visible if windowed envelopes are used.

Monosnap go.servicetitan.com_Customer_Statement_55.png

In this scenario, a viable solution would be to pre-print the remit-to address on a batch of envelopes and utilize windowed envelopes, positioning the customer address in the bottom left corner for visibility.

Jaouad S.
Customer Support Advocate II