Resolved! How do I add or change my profile picture?
I have an old picture of me on my profile and would like to change it but I do not know how.
Posts
Sending purchase orders through text
We have run into some vendors who do not like us creating POs through ST because they prefer us to text our orders in rather than email them. Has anyone else found this to be a problem? Currently, ST does not allow POs to be sent via text. Would anyo...
Resolved! Recording company cell phones
I am trying to find out what we have to do to get the cell phone conversations recorded that currently are not. Typically, our customers call a number which is ported to a cell phone used by our HVAC manager. That call is recorded. Then he will most ...
Resolved! HVAC Pricebook set up
Does anyone know who can help me set up my pricebook for HVAC. It seems like my onboarders do not even have a reasonable suggestion. ThanksKevin
audit trail question
How come I do not see an audit trail of when this customer was changed on this job and who changed it? This would be nice to be able to see when someone changes information within the job details.
Resolved! RECOMMENDATIONS NEEDED!
I am needing some recommendations for a "tent" like structure for our technicians to have in the spring when it is raining. We are wanting something big enough to place around the condenser and cover the technician and the condenser if it is raining ...
Resolved! Credit Card Processing Fee Invoice
Hi everyone!Does anyone know where to find the monthly invoice for merchant processing fees on CC payments processed through ServiceTitan Payments? I have looked everywhere and Support has been looking into it for 3 weeks now. I would think it is und...
Updated! New 2022 Benchmark Report is Now Available (Including Canada!)
We are excited to announce the February 2023 release of your personalized Benchmark Report -- powered by Titan Intelligence. In this version of data-driven insights, we take a look at the full year 2022 as well as benchmarks for October, November, an...
Opportunity Follow Up Contact Phone Numbers
I think in the Opportunity Follow-Up screen you should be able to access the full customer contact details. At this point you are only allowed to contact the first phone number from the customer file from that screen even though you might need to con...
Purchase Orders on location page
Can we expect to see Purchase Orders on the customer's location page anytime soon?
