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Posts

Errors on invoices that have deactivated technicians

I have been having issues with Service Titan and invoices that need adjustments with deactivated employees/technicians. I do not understand why we have to go into the technicians and re-activate an old employee, then change them to managed tech, do m...

leprevos by New Contributor
  • 107 Views
  • 1 replies
  • 0 kudos

New Business integration help

We have an opportunity to take on a "partnership" with an existing business that entails taking over their residential hvac and plumbing in our area. This is not a purchase and not a growth of necessity, but rather a favor to this other company to co...

hrpete by New Contributor
  • 147 Views
  • 0 replies
  • 2 kudos

Stopping unnecessary updates and fixing long terms issues.

I wish that Service Titan would stop coming out with so many unnecessary updates that create nothing but problems and instead update and resolve long term issues that many of their customers have complained about for a while... Most of the time I cal...

ServiceTitan Research - Survey on Enterprise Billing

Hello everyone!My name is Meera and I'm one of the user experience researchers at ServiceTitan.Do you manage ServiceTitan billing across different tenants? We need your insights!This quick survey is about how you manage the bills you receive from Ser...

Service Titan Forum Group

Good morning all , was wondering if anyone knows of any Service Titan users that have a forum group of any kind ? Either through ST or in person . Any insight would be helpful . Thanks!

Resolved! Community

Good morning, does anyone know how to get to the Community page through ServiceTitan? For some reason my page will not let me sign into the Community page, I had to google it to log in. Thanks for the help.Have a great day all!

tmatzuy by New Contributor II
  • 1260 Views
  • 7 replies
  • 1 kudos

Adding Task option to location page & Task Management

It would be nice to have a task option on the customers location page vs on the customer page. This will help on customer accounts which have multiple locations. Would also be nice if the task reminder sent to an email has a description of the task. ...

Joska by New Contributor
  • 426 Views
  • 0 replies
  • 4 kudos

Custom Report

I am looking to make a custom report, one that includesJob DateTech Assigned To That JobLabor Hours On EstimateLabor Hours On InvoiceThe Difference Between The Labor Hours On The estimate & InvoiceTrying To Make A Report That AutoCalculates Billable ...

Collecting on existing invoices on mobil

Speaking with support, there seems to be no way for a tech to collect on an open balance from an invoice. We are having an issue with finding a way to collect on memberships that auto renew with services scheduled before they are paid. Regardless of ...

Philm1941 by New Contributor II
  • 542 Views
  • 0 replies
  • 1 kudos