Customer Statements

New Contributor

What size window envelopes can be used to mail out customer statement since remit address on top right corner?


New Contributor III

If you intend to mail statements that are folded and printed on regular size paper (8.5x11), then the appropriate envelope size is 4.1/8 x 9.1/2. However, if you prefer to send them unfolded, you should use a Manila envelope (9x12). Nonetheless, I observed that the remit-to address on the printed statements is somewhat centered ( See attachement), which may not be visible if windowed envelopes are used.

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In this scenario, a viable solution would be to pre-print the remit-to address on a batch of envelopes and utilize windowed envelopes, positioning the customer address in the bottom left corner for visibility.

Jaouad S.
Customer Support Advocate II