Ember sessions

[KRH1228]

Currently doing the Ember sessions, Having an issue where things that have been are not being accounted for. Anyone else have this issue or know how to solve it?

Example: To get a certain amount of points 80% of Techs need to have a picture and bio. This has been done but won't give credit or mark as complete.

[samkliebert]

It only updates points once a day.  That's what Tim told me yesterday 🙂

[tsjobeck]

#1 Make sure to ask this with your Program Facilitator in Embers. Share your screen and review it together. Your facilitator should be able to determine the metrics are being accomplished. 

#2 If you confirm its meeting the TitanAdvisor Metrics, then I would recommend opening a support ticket. Always best to do a loom video on a few screen shots to better equip support with all pertaining info. 

Hopes this helps!