03-14-2024 06:59 AM
Currently doing the Ember sessions, Having an issue where things that have been are not being accounted for. Anyone else have this issue or know how to solve it?
Example: To get a certain amount of points 80% of Techs need to have a picture and bio. This has been done but won't give credit or mark as complete.
03-15-2024 06:17 AM
It only updates points once a day. That's what Tim told me yesterday 🙂
03-14-2024 07:44 AM
#1 Make sure to ask this with your Program Facilitator in Embers. Share your screen and review it together. Your facilitator should be able to determine the metrics are being accomplished.
#2 If you confirm its meeting the TitanAdvisor Metrics, then I would recommend opening a support ticket. Always best to do a loom video on a few screen shots to better equip support with all pertaining info.
Hopes this helps!