01-10-2024 12:30 PM
Question....we received a payment (deposit) from a client with multiple opportunities. Unfortunately, the person who received this deposit applied it to the incorrect opportunity. How do we apply it to the correct opportunity? is this an available option?
Thanks in advance,
Keith
01-10-2024 01:03 PM
You should be able to "Unapply" the payment from where it is and it will show as a credit on the account, then just apply it to the correct invoice. If I am understanding you correctly.