Transferring a deposit payment

KeithADeFontes
New Contributor II

Question....we received a payment (deposit) from a client with multiple opportunities.  Unfortunately, the person who received this deposit applied it to the incorrect opportunity.  How do we apply it to the correct opportunity?  is this an available option?

Thanks in advance,

Keith

 

1 REPLY 1

dwhite45
Valued Contributor

You should be able to "Unapply" the payment from where it is and it will show as a credit on the account, then just apply it to the correct invoice. If I am understanding you correctly.