11-26-2024 02:16 PM
Hello I have a truck I am trying to transfer all product from to the warehouse. As I got to the end I have 19 items that show negative. Looking further into it the problem it shows that it is from a order, but it was a transfer and not an order. I can't seem to figure out anyway to get rid of these negative balances as I can't make an adjustment. I just took over this warehouse and the transfer was from 2 years ago.
12-06-2024 09:27 AM
Thank you for reaching out. One of our product experts will be in touch shortly to further assist you.
01-10-2025 04:21 AM
Have the same issue from 2024 and was told by Service Titan there is nothing they can do because it was batched. Now we live with items on permanent hold that will never be replenished. It is nice when ST says they cant fix their own glitch and we are stuck with it forever.....
01-11-2025 05:45 AM
We made the decision pretty early on not to batch inventory over. I was quite clear that was going to cause significant headaches.