02-08-2023 02:24 PM
My Sales Receipts from QBO weren't attached to jobs when our data was transferred over to Service Titan, so now they don't show up in history for the mobile side. I can see them from the office side, but if my customers paid at the time of service and we put it as a sales receipt rather than an invoice the technician can't see it.
02-10-2023 07:24 AM
I actually already talked to support. They told me to post my issue on here because there isn't a solution. They don't have any way to attach invoices to jobs after they've been completed.
02-10-2023 05:27 AM
Hello @marens1,
For data issues, you can contact your Success Manager and ask them to see if data team can assist.