QBO Sales Receipts

marens1
New Contributor

My Sales Receipts from QBO weren't attached to jobs when our data was transferred over to Service Titan, so now they don't show up in history for the mobile side. I can see them from the office side, but if my customers paid at the time of service and we put it as a sales receipt rather than an invoice the technician can't see it.

2 REPLIES 2

marens1
New Contributor

I actually already talked to support. They told me to post my issue on here because there isn't a solution. They don't have any way to attach invoices to jobs after they've been completed.

Roman
Contributor II

Hello @marens1,

For data issues, you can contact your Success Manager and ask them to see if data team can assist.