Feature Idea: Manual Manipulation of Email Campaigns

[RachelKetler]

I was trying to put together an email campaign to target commercial customers to inform them of their R22 system changes. I need to manually change ServiceTitan's auto-generated list by SPECIFICALLY picking out a few customers and excluding them.

We really need the ability to manually manipulate that.

Anyone have any suggestions for a work-around on this?

[aaronwatters · Accepted solution]

Great idea on an outbound campaign! I would recommend creating a tag for this and add a new group excluding that specific tag.

[RachelKetler]

That's a fantastic way to do it!

I had just manually turned off all of the people, sent the email, and turned marketing back on. That's a much better solution!