08-31-2021 11:23 AM
05-04-2022 10:31 AM
Yes, We had that turns out when we set it up it was done incorrectly. Go into your membership types and make sure the correct time for the recurring visit is correct then double check to make sure its triggered by the correct date, in some cases you may have to mark the use the 1st trip to start it correctly.
09-01-2022 07:59 AM
When you say mark the 1st trip is that because it automatically is showing the 1st service date as the the start date? I am trying to get the first visit to populate 6mths out from the start date. I can't seem to configure it in a way to do so.. I guess if I increased the visit by 1 and marked 1st visit complete then maybe it would generate it correctly.