Resolved! Membership
Why is it making me use a recurring visit when booking a service call "Job"?
Posts
Need Help with Free Item
Hey everyone,I can't seem to figure this out...I need help setting this up: We want to offer one free surge protector with each membership purchase. I can create a category and apply a 100% discount to it, but this would make all surge protectors fre...
Residential Membership: Price increase for new customers only
Hi, I want to increase pricing on new memberships. If I edit this in Pricebook will it affect the existing memberships already sold? If so, how will it affect the reccuring services yet to be performed for existing members. Will I have to set up a ne...
How To Get An Accurate Membership Report
We've been trying to figure this out, but can't seem to get an accurate count. We basically need a report that will tell us how many active and expired memberships we currently have. We want the total count and not the breakdown of each customer. Cur...
Recurring Service Events
Is there a way for technicians to schedule recurring service events from their mobile side? We have them schedule a date with the customer while out on the maintenance call for 6 months but then we in the office are scheduling them for the techs in o...
Client Specific Pricing and Membership Savings
Is there a way to turn off seeing the membership savings for certain Client Specific Pricing estimates? For example - we want all of our residential homeowners to see the membership savings - but our contractors are not eligible for memberships. They...
Permanently Delete Membership Type
I want to throw out the suggestion of being able to permanently delete items in Service Titan, specifically at this time membership types. Though it's fine for them to be deactivated when choosing a membership for a customer, there isn't an option to...
How to recognize revenue only once when service was done on prev booked job?
We are having a heck of a time with recognized revenue with ongoing memberships. Example: Tech completes a startup job, then customer decides upon receiving bill that they want membership. The s/u is to be part of the membership. I know I can dismiss...
membership monthy payments for additional systems
our memberships ( we have two) can be bought annually or have monthly payments. My question is for customers with multiple systems are not getting billed the monthly fee for the second system. Ex- for two systems it should be 25.00 every month but it...
Active Memberships
We have a campaign set up for expiring memberships through Chiirp. When we renew memberships early, the current dates still says active and customers are getting reminders even though they already renewed. Is there a way to make previous years member...
