11-29-2024 03:41 AM
Speaking with support, there seems to be no way for a tech to collect on an open balance from an invoice. We are having an issue with finding a way to collect on memberships that auto renew with services scheduled before they are paid. Regardless of the specific need it would be great if a tech could collect payment and apply it to an existing invoice.
11-30-2024 04:51 PM
Have the Tech send them the Invoice which includes a payment link, then the customer can make a payment. But the downfall is the job must not be closed before, during or after.