Collecting on unpaid invoices by mobil users

Philm1941
New Contributor II

Speaking with support, there seems to be no way for a tech to collect on an open balance from an invoice. We are having an issue with finding a way to collect on memberships that auto renew with services scheduled before they are paid. Regardless of the specific need it would be great if a tech could collect payment and apply it to an existing invoice.

1 REPLY 1

MisterBailey
New Contributor

Have the Tech send them the Invoice which includes a payment link, then the customer can make a payment. But the downfall is the job must not be closed before, during or after.