Mobile

Resolved! Emailing forms for non job events from the field

I am being told by Service Titan that this is not an option at this point. We have forms that we attach to non job events that our technicians fill out in the field, such as vehicle maintenance reports or safety training that is done virtually. It wo...

Mobile - All Jobs

Not sure where I should post my idea to improve the mobile side of Service Titan. However, with companies that have a large volume of jobs open all at once for an extended period of time, the Techs. are having to scroll through the "All Jobs" tab unt...

ESign Estimates/Invoices and Payment links

E SignIn Mobile, click Invoice, then Sign, then E Sign --- The E Sign document/signature never presents the ACTUAL invoice to be signed - it just sends the authorization paragraph. This seems like a major bug - how do I get a remote signature from Mo...

Is there a way to create a 'task' from the mobile app?

Is there a way for a technician to create a 'Task' from the mobile app? Or, is this something that can only be done from the desktop version?

Permissions to Edit

ABOUT TECHNICIANSI've got some non-managed techs and I was hoping to give them the ability to see what's on an invoice but not to edit the invoice. Why is this not possible?

Resolved! Job Elapsed Time Readout

One of our technicians requested the ability to easily see a stopwatch-type readout while he is clocked into a job. For example, if he is instructed to perform about 15 minutes of troubleshooting as part of our flat rate pricing, it would be nice to ...

Adding Equipment to Estimate from ST Mobile

Has anyone found a work around for being able to attach equipment to tasks on an estimate in mobile? I know its not a feature available for Mobile users but it is a feature available for Office Users. So weird. This has become a problem for my Trade ...

"Bill To" Info Needs To Be More Visible On Mobile Job Page AND Mobile Dashboard!

This issue causes us too much frustration.A prime example is the work that we do for Home Depot. We have each HD store set up as a customer and then create locations for each consumer that buys a door from HD.If the CSR forgets to put HD in the name,...

Mobile install quote form white videos

Is anybody having trouble with videos uploaded in the install quote form being white. You can hear them but not see them?

Resolved! Is there a limit to how many "paused" appointments technicians can see on mobile?

Is there a limit to how many paused appts technicians can see on mobile? I've noticed that my technician can only see 5 paused on the all jobs tab.

ServiceTitan Community

Posts

Resolved! Emailing forms for non job events from the field

Mobile - All Jobs

ESign Estimates/Invoices and Payment links

Is there a way to create a 'task' from the mobile app?

Permissions to Edit

Resolved! Job Elapsed Time Readout

Adding Equipment to Estimate from ST Mobile

"Bill To" Info Needs To Be More Visible On Mobile Job Page AND Mobile Dashboard!

Mobile install quote form white videos

Resolved! Is there a limit to how many "paused" appointments technicians can see on mobile?

UX Research: Seeking feedback on new mobile app fe...

Need Ideas for Trouble Shooting-Mobile Invoice Ite...

Hiding Files From Technicians

Saved but not completed forms

Equipment page

Mobile Check Capture

Tech Cannot Log Into ServiceTitan App on New Iphon...

red circle with number on mobile

Forms Disappearing

Photos downloaded to wrong job