It is frustrating that Mobile Users cannot edit the emails that they are sending so that the correspondence is tracked in ST. Currently techs will email themselves and then forward the email. this causes extra steps, the ability to forget, and the in...
Hey y'all! Go upvote this idea!! I went to post it and someone had beaten me to it. The idea is to change the color of a job on the MOBILE side when a tech dispatches to be very clear they are currently dispatched, and change it again to a different ...
Our technicians work 24/7 365Our office team is only in office from 9a-7p m-f, and 8-4 over the weekendTechnicians cannot see office quotes that are NOT tied to a job, and are unable to sell, provide information or competitive pricing from what was p...
I am being told by Service Titan that this is not an option at this point. We have forms that we attach to non job events that our technicians fill out in the field, such as vehicle maintenance reports or safety training that is done virtually. It wo...
Not sure where I should post my idea to improve the mobile side of Service Titan. However, with companies that have a large volume of jobs open all at once for an extended period of time, the Techs. are having to scroll through the "All Jobs" tab unt...
E SignIn Mobile, click Invoice, then Sign, then E Sign --- The E Sign document/signature never presents the ACTUAL invoice to be signed - it just sends the authorization paragraph. This seems like a major bug - how do I get a remote signature from Mo...
Is there a way for a technician to create a 'Task' from the mobile app? Or, is this something that can only be done from the desktop version?
ABOUT TECHNICIANSI've got some non-managed techs and I was hoping to give them the ability to see what's on an invoice but not to edit the invoice. Why is this not possible?
One of our technicians requested the ability to easily see a stopwatch-type readout while he is clocked into a job. For example, if he is instructed to perform about 15 minutes of troubleshooting as part of our flat rate pricing, it would be nice to ...
Has anyone found a work around for being able to attach equipment to tasks on an estimate in mobile? I know its not a feature available for Mobile users but it is a feature available for Office Users. So weird. This has become a problem for my Trade ...
| Subject | Author | Posted |
|---|---|---|
| 01-20-2025 12:21 PM | ||
| 12-05-2024 10:12 AM | ||
| 11-14-2024 01:24 PM | ||
| 09-05-2024 09:15 AM | ||
| 08-30-2024 07:39 AM |
