Assigning Pricebook Categories to Specific Technicians

cmullen24
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I think it would be very beneficial if we had the option to assign Technicians to specific categories in the Pricebook without having to conform to just Business Units as some of our Technicians are hybrids that fall under multiple Business Units. Having the ability to add Technician to certain Pricebook Categories regardless of their Business Unit would help us out greatly! 

1 ACCEPTED SOLUTION

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @cmullen24 -- depending on how your account is configured, there is a "pricebook categories" field on the technician profiles where you can add specific pricebook categories and subcategories, regardless of what business unit they're assigned to! Go to settings>people>technicians>ST mobile access.

Here's a snippet of where to find it on a tech profile, it should be on the first of three tabs -- hope this helps!

pbcate.png

Sheena @ NiFT

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3 REPLIES 3

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @cmullen24 -- depending on how your account is configured, there is a "pricebook categories" field on the technician profiles where you can add specific pricebook categories and subcategories, regardless of what business unit they're assigned to! Go to settings>people>technicians>ST mobile access.

Here's a snippet of where to find it on a tech profile, it should be on the first of three tabs -- hope this helps!

pbcate.png

Sheena @ NiFT

cmullen24
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thank you very much @Sheena_Palacios  this is exactly what I was looking to do! 

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Cool beans! Happy pricebook assigning 🙂

Sheena @ NiFT