06-14-2023 09:58 AM - edited 06-14-2023 10:24 AM
We are maintaining a separate excel to track changes we are making to Service tasks in an effort to have a better understanding of how services are performing. Does anyone have a better process then maintaining a separate spreadsheet?
It would be helpful to have a way of tracking task version changes within the price book. For example being able to link an older task(deactivated) that we might split out to multiple tasks or vice versa taking multiple tasks and condensing them into one. This would allow us to get better metric recordings for trend analysis when we look at elasticity, etc. I added the suggestion to ideas, but could use work around solutions if anyone has any.
06-26-2023 07:52 AM
Hi @EM, thanks for sharing your feedback!
This amazing idea needs to be shared with the Product team. The best place to share great ideas like this is: https://community.servicetitan.com/t5/Ideas/bd-p/ideas
Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!