Group messaging

RebeccaLM
New Contributor III

I know I can mass message the techs from the dispatch board. But they get it as individual messages, they don't get it as a group message.  Sometimes I need the group messaging because we are sharing new tips or tricks that come up. Is group messaging every going to be available?

4 REPLIES 4

reneem
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Ohh! this is a great idea! Post it in the Ideas section of community and share your Idea ID here! I will vote! (I have not heard of this as an upcoming feature.

Renee Lenox - Service Specialties Inc. | LadyTitans Board Member

RebeccaLM
New Contributor III

COMMUNITY-I-2208

Thanks.  This is definitely a feature I miss having before we integrated with PhonesPro.  That and being able to send receive pictures via chat with the techs. 

Dave
Contributor

Watching with interest.  We've been using an outside app.

RebeccaLM
New Contributor III

We have used dialpad for 2 years before we integrated so loosing some features has been rather hard/annoying.