Schedule Engine and Adjustable Capacity Planning

[Sheena_Palacios]

If a customer has ACP setup and decides to use Schedule Engine, will the two features integrate into one booking schedule?

[sthacker · Accepted solution]

Hi Sheena! Thanks for your question. Yes, Schedule Engine does integrate with ServiceTitan's ACP. In this case:

• All availability is controlled on your end instead of on Schedule Engine's side
• Schedule Engine pulls availability to display to your customers in the widget through Business Units
• Capacity will be managed in ServiceTitan through ACP. SE will rely on your Business Units

Hope this helps!

[Roman]

Hello @Sheena_Palacios,

Yes! ACP integrates with Schedule Engine 🙂 

[Sheena_Palacios]

tysm! @Roman @sthacker