Schedule Engine and Adjustable Capacity Planning

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

If a customer has ACP setup and decides to use Schedule Engine, will the two features integrate into one booking schedule?

Sheena @ NiFT
1 ACCEPTED SOLUTION

sthacker
Contributor

Hi Sheena! Thanks for your question. Yes, Schedule Engine does integrate with ServiceTitan's ACP. In this case:

  • All availability is controlled on your end instead of on Schedule Engine's side
  • Schedule Engine pulls availability to display to your customers in the widget through Business Units
  • Capacity will be managed in ServiceTitan through ACP. SE will rely on your Business Units

Hope this helps!

View solution in original post

3 REPLIES 3

sthacker
Contributor

Hi Sheena! Thanks for your question. Yes, Schedule Engine does integrate with ServiceTitan's ACP. In this case:

  • All availability is controlled on your end instead of on Schedule Engine's side
  • Schedule Engine pulls availability to display to your customers in the widget through Business Units
  • Capacity will be managed in ServiceTitan through ACP. SE will rely on your Business Units

Hope this helps!

Roman
Contributor II

Hello @Sheena_Palacios,

Yes! ACP integrates with Schedule Engine 🙂 

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

tysm! @Roman @sthacker 

Sheena @ NiFT