Why Does QuickBooks Error 15313 Occur During Payroll Updates?

bafara2983
New Contributor

Hello,

I’m running into QuickBooks Error 15313 during a software update. The error seems related to updating QuickBooks itself but I'm unsure how to fix it. Has anyone experienced this issue? Any advice or steps to resolve this would be greatly appreciated.

Thanks for your help!

1 REPLY 1

markkelly677
New Contributor

QuickBooks Help.png

 

QuickBooks Error 15313 occurs when QuickBooks fails to download updates or payroll information due to connection or configuration issues.

Understanding the Causes of Error Code 15313 in QuickBooks :

  1. Internet Connection Problems: Unstable or slow connection.
  2. Firewall or Antivirus Settings: Software blocking QuickBooks.
  3. Incorrect System Date and Time: Mismatched system settings.
  4. Proxy Settings Issues: Incorrect or misconfigured proxy settings.
  5. Corrupted Update Files: Damaged or incomplete update files.

Stepwise Solutions to fix QuickBooks Desktop Error 15313:

  1. Check Internet Connection: Ensure a stable and reliable connection.
  2. Adjust Date and Time: Correct your system’s date and time settings.
  3. Update Firewall/Antivirus: Allow QuickBooks through your firewall or antivirus.
  4. Review Proxy Settings: Correct or disable proxy settings if necessary.
  5. Delete Corrupted Files: Remove damaged update files from QuickBooks.

Applying these solutions should resolve QuickBooks Error 15313, allowing you to complete updates successfully.