System running slow

CRI2022-cw
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hello,

 

I'm trying to figure out if it is just our system running slow or if others are having issues today? I tried to contact support but it wouldn't connect.

 

Thanks

Carol

9 REPLIES 9

JOllinger
Community Moderator
Community Moderator

Hi all, we're actively investigating reports of general slowness and limited functionality across the platform. Our engineers are aware and working on a fix. You can view and subscribe to status updates here: https://status.servicetitan.com/. 

sergeyk5
New Contributor

That's not your system. It's an ST Global issue. They are working on it right now. 

DawnW
New Contributor

Can we blame the issues on the solar eclipse?

Heat-Me
New Contributor

Whatever you do, don't clear your browser cache and log out to try and make it work faster. I know longer have access at all. Just a white page with "Loading..." in the upper left after trying to log back in.

LeveledConcrete
New Contributor II

Same here. some of our tech logins are not able to use all capabilities either 

shrodrig
New Contributor

NOT just you.... I'm having major issues with nothing loading, giving errors codes and freezing up! 

NoelL
New Contributor

Still very slow for us. Takes forever to open any of the pages.

Erinb123
New Contributor

They said they had it fixed, but we keep having issues. Some of our staff still can not schedule in a call 

 

sconrad3
New Contributor

There is currently a performance issue they're looking into. Started at about 730am Pacific time