Hopefully they will give us the option to opt back to the original, I am
not liking this fly out, it honestly is no easier than the original.
That page was a lot easier than the fly out.
I'd say start here in Knowledge Base: Overview: Customer notificationsAs
far as when it will auto confirm, I do believe that is a back end
setting, only your CSM can turn it on. Another thing to maybe do is
reach out to the ST Help Chat - they will b...
Are you referring to when you send the message manually in office? We
have ours set up to do that from the appointment reminder, when they
text in that "C" it confirms them on the Dispatch Board. Maybe an
account configuration? I'd suggest asking you...
