User Activity

When you add a pdf to a job, customer, or location, they are not very easy to spot. If you are not looking for them, you can easily miss them. Why can't we have thumbnails in the files section or even add them to the Photos and videos section? It can...
While reviewing permissions for a new employee, I ran across the permissions to "Add sublocations" and "Edit sublocations". These permissions are under Locations (not Customers). So I searched the Knowledge Base and the Academy and came up with nothi...
This is a growing issue and I know I have seen in mentioned on Masterminds. We have techs that are creating equipment (and they have screen shots of it created) then it just disappears completely as if the never created it! I have an "escalated ticke...
Twice today I have waited so long for someone to answer in chat support that I have just given up! I currently have one open that I started on my lunchbreak that STILL hasn't been picked up! It has to be about 10-15 minutes at least.
Anybody with Phones Pro that got the recommended phones found a solution for how lightweight they are? They move around every time you touch them, answer them, and hang them up. What solutions did you find?