Hello fellow Titans!I am wondering what methods you use within ST in
order to get an accurate Outbound conversion rate listing. We are
currently in PhonesPro with DialPad and we can get a close approximation
to what it is, but it seems odd that sever...
We have started putting them on projects together, and keeps all of the
invoicing and summery notes together on the project then in an easy to
find spot. When a customer calls in to go with a bid from a job, or when
the tech contacts dispatch as we w...
While this will tell me if the job they booked was converted on, what I
am looking for is finding out a simple way to calculate how many jobs
the CSR is able to book off of outbound calls based on the total amount
of outbound calls they make. For ins...
On the call booking screen you cannot, but it is fairly simple once you
hit book job, just go down to the appointment and edit it there. I know
it is an extra step but once they are used to it, it only takes a few
seconds. Otherwise, what is said abo...