ServiceTitan Community

mdaniels1 · 02-02-2024

Have been on this for some time and never had seen this group. Great to see so many contributors here!

mdaniels1 · 05-05-2022

Hello fellow Titans!I am wondering what methods you use within ST in order to get an accurate Outbound conversion rate listing. We are currently in PhonesPro with DialPad and we can get a close approximation to what it is, but it seems odd that sever...

mdaniels1 · 02-02-2024

I had lots of concerns from the staff and many of them did not like it at first. Now that it has been live and they are actively using it almost all of them have come around to how much quicker it is making them and they are now loving it. Just had t...

mdaniels1 · 02-22-2023

Yes, these will show up on the techs tablets.

mdaniels1 · 02-17-2023

We have started putting them on projects together, and keeps all of the invoicing and summery notes together on the project then in an easy to find spot. When a customer calls in to go with a bid from a job, or when the tech contacts dispatch as we w...

mdaniels1 · 06-02-2022

While this will tell me if the job they booked was converted on, what I am looking for is finding out a simple way to calculate how many jobs the CSR is able to book off of outbound calls based on the total amount of outbound calls they make. For ins...

mdaniels1 · 05-05-2022

And you can add labels to them for easy sorting, such as the customers name, or Land Line VS Cell Line

ServiceTitan Community

User Statistics

User Activity

Hi There Titans!

Outbound Conversion Rates

Re: Keeping Current Service Titian Design

Re: Booking follow up calls and training

Re: Booking a job off sold estimate

Re: Outbound Conversion Rates

Re: How can you add multiple phone numbers to a single customer (ie spouse, neighbor for access to u