ServiceTitan Community

jaquelin · 08-07-2023

I have a new tech that has reported that he SOMETIMES can see jobs/non-job events on his app. This morning he had a non-job event added by one of our dispatchers but was not able to see it. I deleted it and readded it and it appeared on his mobile ap...

jaquelin · 05-05-2023

Hello, Our accounting team encountered this error which does not help me at all understand what the problem is. We noticed it because on the side it Partially Exported see error and that's what it shows. In the batched tab it shows many that have bee...

jaquelin · 04-13-2023

I will probably submit a ticket but adding events on the dispatch board is not working. We go to add one like normal and it gives the indication that it is "saving" but doesn't end up doing anything. Nothing gets saved.

jaquelin · 03-21-2023

Is anyone else getting an action cancelled message when trying to move calls around on the dispatch board? One of our dispatchers was getting those messages despite having all her settings set up like normal. As in the same as yesterday where she had...

jaquelin · 02-22-2023

Is it possible to deactivate vendors in bulk, rather than going one by one?

jaquelin · 05-18-2023

I had the same question as @thewitt

jaquelin · 03-29-2023

If you go with a tablet I'd say go with the one TSowerby1 suggested. We use the T227U Tab A 7Lite..All our techs complain so much about the workflow on it. We do have a few iPads, but those are for our sales advisors & our turnover technicians. I do ...

jaquelin · 03-28-2023

I'd say to make a half day instead of a full day. Make sure you have planned exactly what is relevant for him to learn and also the why on some procedures. Like some things have to be done a certain way when he is out on the field. because of the imp...

jaquelin · 03-24-2023

I had two people today report getting error messages appear navigating from the dispatch board to job booking. They mentioned it didn't affect their abilities to make changes but that it was quite concerning every time they did something. Of course t...

jaquelin · 03-22-2023

wait seriously??? If you manage a tech in the practice environment, we get charged for it?? Is that the same in the Next?

ServiceTitan Community

User Statistics

User Activity

New Tech can't see non-job events

Partially Exported Error Don't Understand

Events on Dispatch Board

Action Cancelled Messages

Bulk Deactivate Vendors

Re: Job notifications

Re: iPad vs Tablet using ST Mobile app

Re: Office training - coop student

Re: Action Cancelled Messages

Re: Allow managed tech capabilities without paying monthly fee in Practice Environment only mode.