User Activity

Our CSRs started to experience this issue this morning and it is ongoing. "When calls are coming in the bubble isn’t getting populated on Service Titan right away its delayed. After the call is ended the bubble is still showing green on Service Titan...
One of our technicians mentioned that he is unable to see any of the photos he takes on a job when he is trying to email them to the customer. This just started for him a couple of days ago. I did all of the I.T. troubleshooting, uninstalled and rein...
I have a new tech that has reported that he SOMETIMES can see jobs/non-job events on his app. This morning he had a non-job event added by one of our dispatchers but was not able to see it. I deleted it and readded it and it appeared on his mobile ap...
Hello, Our accounting team encountered this error which does not help me at all understand what the problem is. We noticed it because on the side it Partially Exported see error and that's what it shows. In the batched tab it shows many that have bee...
I will probably submit a ticket but adding events on the dispatch board is not working. We go to add one like normal and it gives the indication that it is "saving" but doesn't end up doing anything. Nothing gets saved.