We noticed that when we add a task on an estimate / invoice - the
technicians do not see the material associated to the task that is
labeled as add on. we have to go into the invoice on the office side to
delete the material
I have recently noticed that when a tech sells a job and performs work
now his NoCharge is automatically turned on. It looks like as soon as
the tech gets the customer's signature it automatically changes this
feature.
I dont have a way of screenshotting it as i am in the office but when
they switch the task from a regular to an add on it will give the
discount but then the material disappears. It is shown on the office
side but not the techs mobile side.
So you are looking in the right screen but if you add another task but
have it as an "add-on" the material associated to that "add-on task"
will not show the materials associated.
So I went and double checked that it is not getting booked as a No
Charge/ Unconvertible. The sold threshold is $100 and the techs have
been selling more than that. I attached a photo of how its automatically
getting switched on:
