User Activity

Is there a formula for how many people I need to answer the phones, booking agents? I'm getting 400 plus calls a day and the two i have are not able to keep up. Is there any data out there that gives best practices for this issue?
Is there a way to see all of an office user's activity (digital footprint) in a report?
Hello, Is there a notification setting that alerts me when a job is about to be closed out by the tech and the margin is under a predetermined threshold by management? It would be nice if there was a feature that stops the process and requires a mana...
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