ServiceTitan Community

Steveng · 06-06-2022

Does anyone have a good cost-effective solution for a auto-updating 3 day call board internally with Service Titan? I have seen a few dashboards but have not found something I am happy with that meets our needs and aesthetics of what we are currently...

Steveng · 02-01-2023

Been using Chat GPT and have been blown away at the opportunities opening up in this arena. Great info, also, I am here for the scavenger hunt. haha. Great post tho!

Steveng · 01-20-2023

If this hasn't happened yet, I would be interested.

Steveng · 12-30-2022

Hello, I have had this question internally in the past and here is how we did it and why. Depends on role and supporting roles. I.e if a sales person works primary in the office like an inside sales representative I'd go with either an basic seat unl...

Steveng · 12-29-2022

Hi everyone! Started this adventure as a dispatcher in 2016 we had one person handling inbound and dispatch since we were smaller, then as the company grew we added additional help and expanded the team I became our call center/dispatch manager (8 te...

Steveng · 12-29-2022

We use the "Hold" feature in Service Titan to manage requests that require follow-up or further action at a later date. When a part arrives or other necessary conditions are met, we update the status of the job from "Hold" to "Scheduled" after we cal...

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