That's a bummer that number the fields didn't change the order. Are you
noticing any patterns in the order they are appearing? Curious if they
appear based on the order they are entered or if it's seemingly random?
The only way to see this information would be if the technicians
previously did work for that customer at some point in their history.
Then they could view this from their history tab provided they have the
permissions to see all of their history. I ...
It would be great if you could do this in ServiceTitan itself. You could
use a third party program like CHIIRP or Podium to accomplish this, but
it is sometimes difficult to juggle multiple programs for these types of
communications. If you add this ...
Like @dwhite45 said, you can make changes to the invoice templates by
editing your individual business units. You could add the phone number
to the Invoice Message or Invoice Header to get it to show on the PDF.