We do something similar! One tech that is "unmanaged" is named "NOT
Scheduled (Placeholder)" Anyone else taking a message for dispatch can
help out and make the work order and drop on the board under "NOT
scheduled" so the dispatch sees as soon as th...
Setting up automatic notifications (as emails) for tasks due and
completion of tasks to notify for next sequence. - as techs complete a
checklist (set up as a form in ST) an email is sent to the dispatcher.
This email lets the dispatcher know that th...
My biggest complaint about custom field types is that the custom field
does not show in the body of the job summary. It would be amazing if
custom fields were highlighted or presented in an "easier to review" way
(hopefully within the job summary). W...
