A few things that have helped me improve upon my dispatching
skills.Having the 1st call for every tech sorted the day prior(as often
as possible). You can work on filling out the rest of your tech's day
while they are on the 1st call. Keeps the tech ...
We do something similar! One tech that is "unmanaged" is named "NOT
Scheduled (Placeholder)" Anyone else taking a message for dispatch can
help out and make the work order and drop on the board under "NOT
scheduled" so the dispatch sees as soon as th...
